Monday, 9 April 2007

After the Storm

14 Mar
Drive to Auckland for a 1440 flight to Blenheim - Flight Cancelled – Replacement flight delayed – Air New Zealand are vying with Qantas as worst airline of the southern hemisphere - Due to the irregular nature of the operation we decide to build in a buffer for our departure in April and move our last internal flight forward 24 hours. Changing the flight cost a fortune and allowed Air New Zealand to become undisputed Champions of the Customer dis-service award of 2007.
We finally arrived in Blenheim six hours late, fortunately the Flight Crew were more competent that their management and we had a reasonable flight through horrendous weather to be met by Stuart and be driven a nice hotel, part of the Scenic Group.

No comments: